Thursday, September 26, 2013

Gregs Marine Wire Supply - Online Sales and Service Done Right!

I always wish I had more time to write. I am itching to put an article together about the fake reviews bust and fines in my Industry (Gabtab Solution for REAL Reviews anyone?). I want to write an article about "The Day the Organic Keyword Died", but cannot seem to find the time. However, I am so impressed with, I need to get this down.

One of my hobbies is working on my very old boat (1986). I love re-wiring and adding newer technology to it. I have been working on adding a third battery for the past week. Battery cables are extremely important and can be quite costly. Without the proper crimping tools and heat shrink connectors they can be difficult to make. I found Gregs Marine Wire Supply and have now done two orders for custom sized cables. My second order was this morning and it was shipped within hours! This is obviously a very specific product, but any business can follow this model.

Don't just sell the product, see if there are ways you can customize the product and add value (battery wire versus custom cables ready to install).
Don't just handle the order, make each order a priority (packing and shipping the order as soon as it is ready versus waiting for batches)
TLC - my first order had a hand written thank you. Nice touch!

Tuesday, September 17, 2013

Google's Partner Live Stream Advent Calendar

I quickly recognized this:
because my sons are interested in the Lego Star Wars Advent Calendar. I jumped the gun on the date because I am traveling to speak at the DFWSEM event tomorrow and then headed to the Google Think Performance conference in Mountain View on Thursday. Thank you for the yummy chocolate and Tandem Interactive looks forward to being part of the new Google Partners Program.